You overhear a short exchange: A: “Are you okay?” B: “I’m fine.” B averts eye contact, speaks quickly, and…

Questão

You overhear a short exchange: A: “Are you okay?” B: “I’m fine.” B averts eye contact, speaks quickly, and forces a smile. In a brief spoken reply (3–4 sentences), first say whether you believe B is actually fine; then provide one supportive question using a hedging expression; finally name one paralinguistic cue you would use to show empathy.

✍️ Questão dissertativa: veja abaixo a resposta esperada e a explicação.

Resposta esperada

I don’t think B is truly fine; their body language suggests discomfort. I might ask, “I could be wrong, but are you sure you’re okay?” Use a soft tone, maintain gentle eye contact, and slow your pace to show empathy.

Explicação

A resposta demonstra uma análise crítica da situação, identificando a discrepância entre as palavras de B e sua linguagem corporal. A pergunta com hedging expressa preocupação sem ser invasiva, permitindo que B se sinta confortável para compartilhar mais. O uso de um tom suave e contato visual gentil são estratégias eficazes para transmitir empatia e apoio emocional.

Raio-X da questão

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